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About Stephenie Tocado · Owner

Two decades of mortgage. One standard of care.

Star Processing was founded by Stephenie Tocado to give loan officers and brokers a reliable, detail-driven partner — built on real estate, title, and processing experience accumulated since 2002.

Founder of Star Processing

With over 20 years of experience in the mortgage and real estate industry, I bring a comprehensive understanding of the loan process from application to closing.

Since 2002, I have worked across mortgage, real estate, and title — giving me a unique ability to manage every aspect of the transaction efficiently and effectively. I understand how each piece of the process connects, and how to keep everything moving toward a successful closing.

I have experience with all major loan types, including conventional, FHA, VA, jumbo, non-QM, and equity lines, allowing me to step into any file with confidence and precision.

In addition to loan processing, I assist mortgage professionals with compliance-related tasks, including quarterly and annual call reports and maintaining organization for NMLS and state regulatory requirements.

I founded Star Processing to provide a reliable, detail-driven solution for loan officers and brokers who want to grow their business without sacrificing service, efficiency, or compliance.

My approach is proactive, communicative, and focused on delivering smooth, on-time closings while protecting your client relationships and reputation.

Stephenie Tocado
Owner · Founder, Star Processing
Stephenie@star-processing.com  ·  704-661-3414  ·  NMLS #2636616
20+
Years experience
2002
In the industry since
All
Major loan types
NC & SC
Licensed coverage
How we work

A standard you can stake your reputation on.

Proactive, not reactive

We move first — flagging issues before they become delays, communicating before you have to ask.

Detail-driven by default

Clean files, complete records, audit-ready documentation. The boring work, done right, every time.

Relationship-protective

Every borrower, agent, and title contact represents your reputation. We treat them that way.

Multi-disciplinary view

Mortgage, real estate, and title experience means we see how every piece of the deal connects.

Compliance-aware

Beyond the file, we support call reports, NMLS, and state requirements that keep your business healthy.

Scalable by design

Per-file, contract, or overflow — the engagement scales to your pipeline, not the other way around.

Let's connect

Want to see what cleaner closings feel like?

The fastest way to feel the difference is to send us a file. Or schedule a call to talk through your pipeline.